Patient Access

Patient Access is the front door to your organization and initiates the revenue cycle. Work with us to ensure it’s running smoothly and efficiently.

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Signs You Need Wilshire

Problems we can help solve

Referral Leakage
Low Payment Collection Rates
Low Patient Engagement Scores
Denials or Billing Edits

How Wilshire Can Help

We have Operations + IT Experience

The Wilshire Group uses their operational and technology expertise to align your people, processes, and technology to best practice standards. Improving your organization’s financial health and the patient financial experience.

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It’s Better With Wilshire

How your operations will improve

  • Effective Referral Management and Scheduling Protocols
  • Accurate and Timely Registration
  • Comprehensive Prior Authorization Workflows
  • Clear and Compassionate Financial Experience
  • Efficient Patient Flow
  • Reduced Edits and Denials
It's Go Time

We Can Improve Your Processes

Elements of Patient Access We Consult On

Authorizations and Referral Patterns
Develop end-to-end process for Referrals while analyzing how referrals enter and exit your system
Scheduling Accuracy and Utilization
Maximize provider utilization and increase accessibility for your patients by making sure patients are seen by the right provider, at the right time
Registration Process Improvement
Streamline your revenue cycle and staffing with efficient, intuitive front-end process
Real Time Eligibility
Automate real time eligibility to improve accuracy and reduce manual process
Front End Payment Collection
File your benefits data automatically and increase your collections
Patient Self-Service Functions
Empower your patients by developing online scheduling and registration processes
Welcome Kiosks
Design efficient arrival spaces and leverage technology to improve patient check-in
Operational Transformation
Align to best practice and improve staffing models to increase overall efficiency
Patient Flow
Harness the power of Transfer Center, Environmental, Services, Transport, and Bed Planning to improve the flow of patient throughout and between your facilities
Dashboard Insights
Leverage Epic’s suite of operational reports to achieve best practice performance

We Provide A Framework

Signature Solutions for Your Organization

See how we helped our clients increase their front-end payment collections with our Compassionate Collections training solution.

View Signature Solutions

Let’s Connect

Our Service Line leaders will take the time to learn about your challenges and develop a unique approach to solving your most pressing issues.

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