Unmatched revenue cycle expertise, with
the results to prove it.

We’re more than advisors—we collaborate, strategize, and drive results together to achieve peak revenue cycle performance.

Experts dedicated to support your
mission and financial health

We empower revenue cycle teams to enhance their departments and efficiency, solving their most complex challenges at the intersection of operations and technology.

Accomplished
Leaders

Wilshire attracts the best and the brightest leaders in the industry, bringing an average of 22 years of healthcare experience and over 14 years of Epic experience.

Expertise at Your Fingertips

On-demand access to our team of revenue cycle operations and information technology experts alongside an Executive Sponsor dedicated to your project’s success, ensures seamless execution and unparalleled support.

Tailored Solutions, Every Time

We prioritize flexibility, leveraging our expertise and agility to customize solutions that align perfectly with your evolving needs.

Invested in Your Excellence

As a team of salaried consultants, we foster deep expertise, long-term stability, and a client-first approach, ensuring sustained success for your organization.

Our story

Founded in 2007, we have evolved from a small team of revenue cycle and Epic experts into a high-impact organization dedicated to helping revenue cycle departments get the most out of their electronic health record (EHR) investment.

INDUSTRY-LEADING EXPERTISE

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TEAM CERTIFICATIONS

Our mission

We partner with some of the most well-known hospitals and health systems across the nation, strengthening their mission and safeguarding their financial health through the seamless integration of operations and technology.

We’ve Partnered with

Meet the team

Our team is committed to making your financial goals reality—let us introduce 

you to the people who make it happen.

Managing Partners

Hank Smither

Founder & Managing Partner

Gretchen Case

Founder & Managing Partner

Spencer Thielmann

Managing Partner, VP of Operations

Transformational Directors

Greg Raddemann

Director of Product Development

Jenn Krebs

Director of Client Success

Tim Holland

Director of Branding and Business Development

Freeman Jenkins

Director of Partnership Success

Revenue Cycle Optimization

Rose Pereira

Senior Strategic Advisor

Candace Caballero

Executive Advisor

Liz Karl

Senior Strategic Advisor

Tony Bertucci

Senior Strategic Advisor

Jeremy Hung

Senior Strategic Advisor

Christina Fonseca

Senior Strategic Advisor

Doug Daugherty

Senior Strategic Advisor

Stefani Stockstill

Senior Strategic Advisor

Advisory Services, Part-Time Team and Support Team

Michelle Edwards

Senior Advisor

Jigna Patel

Executive Advisor

When all areas of revenue cycle work in harmony, everyone wins

Our experts develop a comprehensive and unique approach to ensure optimal EHR performance, compliance, and financial viability across every stage.

  • Front-end
  • Mid-cycle
  • Back-end

Awards and accolades

We are humbled and honored when our efforts are recognized by industry and esteemed organizations.

2024

Healthcare Revenue 

Cycle Management 

Companies to Know 2024

The Wilshire Group

Beckers Hospital Review

2023

Women Leader in 

Healthcare – Excellence 


in Client Services

Jenn Krebs

Consulting Magazine

Top ERP Consulting 

Companies

The Wilshire Group

SuperbCompanies

Certified Great Recruiter

The Wilshire Group

Great Recruiters

Top Revenue Cycle 

Management Solutions 

Company

The Wilshire Group

Healthcare Tech Outlook

Healthcare Revenue 

Cycle Management 

Companies to Know 2023

The Wilshire Group

Beckers Hospital Review

2022

2022 NAHAM Marian
Blankenship Award

Patti Consolver

NAHAM

Women Leader in 

Healthcare – Lifetime Achievement Award

Gretchen Case

Consulting Magazine

Healthcare Revenue 

Cycle Management 

Companies to Know 2022

The Wilshire Group

Beckers Hospital Review

Ready to talk revenue cycle optimization?


Let’s schedule a time to connect.

Ready to talk revenue
cycle optimization?


Let’s schedule a time to connect.