In this episode, Daniel and Evan are re-joined by Jenn Krebs Director of Client Success, and for the first time Hank Smither, Co-Founder and Managing Partner of the Wilshire Group. The gang will discuss Wilshire’s unique way of continuing to engage clients and discuss some of the foundational items from their primary operations experience that organizations should consider in holding partners/vendors accountable.
Podcast: Play in new window | Download
