A strategic partnership focused on optimizing patient access, improving up-front collections, and streamlining front-end Revenue Cycle Operations. 

A leading pediatric healthcare organization partnered with The Wilshire Group to optimize its patient access processes and front-end revenue cycle operations. Over the course of this engagement, The Wilshire Group designed and implemented outbound call structures, performance tracking frameworks, and automated estimate solutions. 

These initiatives resulted in measurable improvements, including a significant increase in scheduled appointments, improved financial clearance efficiency, and a drastic increase in Time of Service (TOS) patient collections. 

Read the full case study here:Driving Operational Efficiency