Ceci Friedman

Senior Strategic Advisor

Ceci is a Senior Strategic Advisor for The Wilshire Group, joining the team in 2020. She specializes in patient access and revenue cycle consulting, change management, operational process improvement, and project management.

Ceci started her career as an Implementation Project Manager at Epic and has since worked as both a full-time employee and a consultant on the client side of the Epic space. Her multi-faceted experience gives her unique insight into Epic projects where she excels at relating to and understanding the various perspectives and roles involved in the work. She always strives to do what is best for the individual client and organization while being focused on best practice workflows and IT system maintenance requirements. Ceci is well versed in the full patient lifecycle, from community physician office visits to ambulatory clinic workflows to the most complex integrated hospital stays. Ceci has led initial implementations, add-on installs, and both integrated and patient access and revenue cycle focused optimization efforts.

Ceci received her BSBA from Washington University in St. Louis and her MBA from the Carlson School of Management – University of Minnesota. She currently resides in Los Angeles with her husband and is the co-founder of OLASTEO, a nonprofit organization that works to foster an appreciation of diversity, equity, and inclusion through shared group experiences for high school students in underserved communities.

  • Education
  • MBA Carlson School of Management – University of Minnesota
  • BSBA Washington University in St. Louis
  • Certifications & Professional Associations
  • Epic Certification Prelude
  • Epic Certification ADT