Rebecca Haymaker is the Vice President of Revenue Cycle Services for The Wilshire Group and has been with the firm since 2019. In her role as Vice President, Rebecca is responsible for the company’s strategic direction, service line development, business development, staff recruitment, and client success. Rebecca is a skilled project manager, leveraging her unique background to help clients plan, implement, and monitor successful large-scale strategic improvements.
Rebecca has worked in healthcare with Epic’s EHR products since 2002 across many different healthcare organizations, ranging from academic medical centers, children’s hospitals, community hospitals, and federally qualified health centers. During her eight years working at Epic she engaged in a number of system implementations, both enterprise and revenue cycle-focused. She also helped clients with implementation planning, change management, operational readiness, revenue cycle management, post-live stabilization, and optimization.
After Epic Rebecca transitioned into an operations role at a large academic medical center in Madison, Wisconsin, as the Director of Registration and Technical Services. Due to the integrated nature of the patient access team, she transcended traditional silos and worked closely with leaders across the organization to transform operations, improve patient and family experience, increase employee engagement, and optimize workflows. Rebecca used her strong knowledge of technology and operations to create a centralized appointment center, design innovative arrival spaces for ambulatory clinics and hospitals, develop new staffing models, and improve patients’ access to care and flow through the system.
Rebecca received her BA in Management and Spanish from Luther College in Decorah, IA. She currently lives in Madison, WI with her family.
BA Luther College
Certifications and Professional Associations
Epic Certified in Prelude, Grand Central, Cadence, Welcome, and Resolute Hospital Billing
Member of the National Association of Healthcare Access Management (NAHAM)