How to Thrive in a Market With Increasing Patient Responsibility

design compassionate, simple processes to capture front-end payments.

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A Compassionate Approach to Front End Collections

A study by TransUnion HealthCare revealed that total hospital revenue attributable to patient financial responsibility after insurance increased 88 percent between 2012 and 2017. Increasing patient responsibility makes it more vital than ever before to design compassionate, simple processes to capture front-end payments. Trust our proven methodologies and start improving your front-end payment collection now. No lengthy assessments, just quick wins and immediate impact to your bottom line.

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Results that Stick

With 6 months to ROI, our short and affordable projects net big results that last.

  • Increased Front-End Payment Collection Dollars and Percentages
  • Decreased Bad Debt
  • Increased self-pay coverage identification
  • Improved Patient Satisfaction
  • Improved accountability for payment collection
  • Management mentoring and coaching for continuous improvement
  • Enhanced analytics & consumable data
  • Improved change management
Step 1

Payment Collection Culture Assessment, Scenario Scripting, and Training

Step 2

Real Time Eligibility Benefits Analysis and Automatic Filing

Step 3

Financial Assistance and Self-Pay Process Review

Step 4

Patient Estimate Goals and Roadmaps

Step 5

Reporting and Dashboard Optimization