Addressing audit issues

A large healthcare organization in the Pacific Northwest faced challenges after an internal Sarbanes-Oxley (SOX) audit found process, segregation of duties, and control issues. The Wilshire Group came in to assess the problems, develop a comprehensive set of recommendations, and assist with planning and execution. The audit focused on the Data Control (cash/deposit posting) and General […]

read more

Business Email Etiquette

Even in the dozen years or so that I’ve been working, electronic communication has changed so much. We are all on the go, and it’s common that a lot of email is done from phones & tablets; maybe even more so than laptops. With this comes a tendency to make communication more casual, and the […]

read more

The paradigm is shifting

I was reading an article today about healthcare reform and the affordable care act, which linked an increase in CDI staff with the increased use of electronic health records. I began to reflect on the past 10+ years in the Clinical Documentation Integrity field. We have gone from just looking for a single opportunity to move […]

read more

Note Bloat

Electronic health records continue to be instituted within hospitals in order to more efficiently capture the documentation of the patient story. In a recent article “Clinical Documentation in the 21st Century” we hear the position of the ACP (American College of Physicians) , “The clinical record should include the patient’s story in as much detail as is required to retell the story.” This short statement appears simple but leaves a lot of interpretation and unknown to […]

read more